South West Family Services Ltd
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    • Family Support Programme
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  • Life Story Work
    • Life Story Work - Child
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    • Life Story Work - Adults
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    • Parenting Apart Course
    • Parenting Courses
    • Family Supervisor Course
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South West Family Services Ltd
  • Home
  • Our Services
  • Family Time
    • Family Time Services
    • Getting Together
    • ICFA from Cafcass
    • Reunification
    • Co-Parent Family Plans
    • Co-Parent Communication
    • Talk About It!
  • Family Support
    • Family Support Programme
    • Parenting Assessments
    • Family Support & Assess
    • Expert ISW's
    • Family Mediation
  • Life Story Work
    • Life Story Work - Child
    • Reunification
    • How It Looks To Me
    • Life Story Work - Adults
  • Courses
    • Parenting Apart Course
    • Parenting Courses
    • Family Supervisor Course
  • Registration
    • Registration
    • Pay Fee or Invoice
    • Registration Process
    • FAQ & Preparation
    • Service Agreement
    • Child Resources
    • Helpful Links
    • Professional Referral
  • Get In Touch
    • Contact Us
    • Feedback
    • Feedback (Children)
    • Complaints & Safeguarding

Our Services & Charges

Family Time Services - Centre or Community Based - Everyday

There is no difference in charges based on times/days for our services. Similarly there is no difference in cost whether centre or community based. Family Time sessions are a *Minimum of 90 minutes*

Bulk Book Discount Available!

Initial Referral - Per Family

70.00 incl

Payable once all parties referral documentation is completed. The initial child introductory visit is not included in the above charge and if required an additional £40 fee is due. Concessionary rates may be available. 

Supervised Family Time / Contact (And Full Report)

70.00 incl

Sessions are a minimum of 90 minutes - this service includes a written report

Supervised **Bulk Book** - Family Time / Contact (And Full Report)

525.00 / 700.00 incl

6 x 90 min / 6 x 2hr Sessions Booked & Paid In Advance (Expiry 12 weeks) 

Supported Family Time / Contact

55.00 incl

Sessions are a minimum of 90 minutes - this service does not include a written report

Supported **Bulk Book** - Family Time / Contact (6 Sessions)

407.50 / 550.00 incl

6 x 90 min / 6 x 2hr Sessions Booked & Paid In Advance (Expiry 12 weeks) 

Handovers

40.00 incl

Charged per handover 

Video and Phone Family Time

35.00 incl

Observed and managed video or phone calls

Charged per 30 minutes and includes a written report 

Letterbox/Gift Exchange

35.00 i

Letter/Post/Gift Exchange and other alternate methods of contact. All letters/gifts are checked carefully and delivered within 48 hours of receipt as detailed in our service agreement


Family Support - Private Funding

Privately funded co-parenting assessment and support with parenting agreements and long term planning

Parenting Apart Course

60.00 incl

Click here for full details

Parenting Course

POA

Click here for full details

Family Supervisor Course

150.00 incl

Click here for full details

Initial Overview Service

200.00 incl

Charged per adult

Based on adult interviews, shared case conference and full written report

Independent Child Perspective / Wishes & Feelings

200.00 incl

Independent session with children held at home, in school, community setting or at our centre in Exeter City Centre and we provide a report. Our 'How It Looks To Me' Programme might be more suitable. You can read more about that here: How It Looks To Me

Co-Parenting Agreement

300.00 incl

One off package service to assist in the production of a co-parenting or separated parenting agreement to include two adult parties and children

Follow On Service (Family Agreements - Private Funding)

60.00 incl

Charged per hour

Co-Parenting Case Management

40.00 incl

Ongoing go-between service at a fixed fee short or long term. Based on up-to 1 hour per week support

Consultation

50.00 incl

With Service Lead or Service Coordinator


Specialist Services

Life Story Work for Children & Young People

POA

Click here for full details 

Life Story Work For Adults

POA

Click here for full details 

How It Looks To Me

350.00 incl

Click here for full details 

Parenting Assessments

POA

Click here for full details

Family Tree Session

250.00 incl

Home Conditions Assessment

400.00 incl

Welfare Check

150.00 incl

Visits to a child or adult in their home, school, workplace and we provide a report 

Enabling, Advocacy, Escorting and Handover Support

70.00 incl

Hourly - includes summary report of the session


Miscellaneous

No charge is made if a safeguarding condition is met as detailed in our service agreement

Duplicate Reports / Correspondence / Printed & Posted

15.00 incl

All documentation is provided electronically whilst an active client of South West Family Services but if you need it printed and posted to you we charge a nominal fee

Communication Logs and Case Files Disclosure

POA

A full copy of all documents, reports, communication records and miscellaneous information can be provided on request electronically or in paper form under the terms of our service agreement


A quotation is provided before the disclosure


There is always an understanding that full transparent and impartial disclosure is provided to all parties as detailed in our service agreement

Service Review Consult

50.00 incl

Referral To Other Services

POA

Court Statements and Witness Attendance

POA

Attending court to give evidence or providing witness statements is not included in any activity provided by South West Family Services but a quotation can be provided on request


There is always an understanding that full transparent and impartial disclosure is provided to all parties as detailed in our service agreement

Case or Handover Conference

POA

With family members, legal representatives or other professionals. No charge is made if a safeguarding condition is met as detailed in our service agreement


Charged hourly

If held 'in-person' a milage charge is added from our head office EX4 3LS

Travel - Milage & Time

POA

Charges are per visit based on upto 1 hour. Any travel beyond a 10 mile radius of our office in Exeter City Centre is charged per 5 mile/15 minute increments to cover time and milage.

  • Our Charges include VAT - Nothing is added on to invoices without us discussing it first. For example, there might be travel charges, early arrival or additional reporting required, but we will discuss that with you.
  • Payment for services must be received 3 full days before the session. Late payment may result in the planned work being cancelled. Sessions cancelled less than 3 days before, or sessions which do not go ahead due to either parent or the child are not refundable. 
  • All invoices and payments are sent and received electronically.
  • We do not accept cash. 
  • Concessionary Rates may be available - please email us.
  • Agency and Charity funded referrals accepted.
  • Services are delivered under the terms of our Service Agreement and  organisational policies.
  • Charges are subject to change and will be reviewed annually.

Family Time South West, Devon Family Services & Child Contact South West

are trading names of:


SOUTH WEST FAMILY SERVICES LTD 

Head Office: Suite 3, Gandy Street Chambers, 11 Gandy Street, Exeter, Devon, EX4 3LS

office@southwestfamilyservices.com

VAT Registration is 465700587 - Company Registration is 14479035

NACCC Registration Numbers are 1822/6 & 1811/6

Copyright © 2026 South West Family Services Ltd - 

All Rights Reserved.

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